Delete your Prata Lang account
Prata Lang · developer: Yeh Chul Shin
The fastest way: in the app
Open Prata Lang, go to Profile → Account, and tap
Delete account. You will be asked to confirm twice, and the deletion
happens immediately.
If you have already uninstalled the app
Email hello@pratalang.com
from the address you signed up with, with the subject “Delete my account”.
We verify the request comes from the registered address and delete the account within
30 days, usually much sooner.
What gets deleted
Deleting your account permanently removes:
- your account and email address
- your lesson progress, streaks and daily activity
- saved and bookmarked words, and their review scheduling
- achievements
- saved transcripts of your conversations with the AI tutor
None of it is recoverable afterwards, and there is no grace period once the in-app
deletion completes.
Deleting some data without deleting your account
You do not have to delete your whole account to remove saved conversations. Open any saved
conversation in the app and use Delete to remove that transcript on its
own; your account, progress and saved words are untouched.
What is not held in your account
-
Audio of your voice. Speech is streamed to our speech provider during
a conversation and is never stored by us, so there is nothing to delete.
-
Your subscription. Billing is handled by Google Play or the App Store,
not by us. Deleting your account does not cancel a subscription — cancel
it in your Google Play or App Store account settings, or you will continue to be
charged.
Cancel any active subscription before deleting your account. Once the account is
gone we cannot look up your purchase to help.
Backups
Deleted data may persist in encrypted database backups for up to 30 days, after which the
backups expire and it is gone for good. It is not readable or restorable into the app
during that time.